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AI & Data
ShopBot Pro
RAG customer support engine
At a glance
- Discipline
- AI & Data
- Key features
- 6 delivered
- Screens
- On request
PythonRAGTF-IDFLlama 3.3Groq APIPandas
AI & DataShopBot Pro
Overview
An e-commerce support chatbot that retrieves grounded answers with TF-IDF search and generates replies with Llama 3.3 through Groq.
ShopBot Pro answers questions about shipping, returns, payments, accounts and memberships by retrieving the most relevant FAQ entries before generating a concise reply.
Confidence thresholds stop it from answering beyond its knowledge, and an offline fallback keeps it useful when the LLM is unavailable.
Key features
- 01TF-IDF vector search with cosine similarity
- 02Llama 3.3 70B via the Groq API
- 03Conversation memory for follow-up questions
- 04Confidence thresholding against hallucination
- 05CSV-driven knowledge base with 50+ scenarios
- 06Offline fallback mode
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